Innovent Oncology: Integrated Cancer Solutions
Situation
- Cancer costs become unsustainable with majority of costs derived from three categories: treatment selection, patient health status between office visits, and treatment applications near the end of life.
- Growing preference within payer community for clinical evidence to drive treatment selection as basis for change in drug margin economics
- Legacy third-party disease management programs produce disappointing ROI and minimal physician/patient benefits
- Organized response from community oncologists is a compelling opportunity
Obstacles
- Primary corporate services are administrative support of oncology practices with organizational resources and intellect spread across disparate business units
- Physician customers dispersed in several geographic markets with emphasis on independent service delivery
- No business vehicle to harness intellectual property into coordinated service offerings
Actions
- Focused organization around three primary cost drivers which could be mitigated via an oncologist-centric business model and packaged for the payer community
- Presented unique business model which promoted organizational focus on development, pilot testing, and launch phases
- Created innovative physician-centric “Integrated Cancer Solutions” service concept including brand name “Innovent Oncology” and launch communications
Results
- New service launches occurring in several locations
- Market acceptance and uptake from top national payers
- Both payers and oncologists see program value and benefit by organizing services, data and reimbursement to collectively address treatment selection, patient support and end-of-life planning





